My name is Kaye and I’m from London Ky a retired schoolteacher. I purchased a Dometic 13500 BTU Duo Therm Brisk Air RV Air Conditioner from www.rvpartscountry.com and I got more for my money than what I purchased! RV Parts Country had the lowest price on the web. I had searched and searched for this particular air conditioner at an extremely low price and I had found it at RV Parts Country. When I ordered the air conditioner online, I was skeptical of what I would receive and if what I was purchasing was what I was anticipating on getting. I didn’t want to be let down like some websites do by their eye catching pictures, deals, and so on, then you get it and you’re disappointed and aggravated. This was not the case with RV Parts Country. I saved over $250 at RV Parts Country rather than ordering it from other websites. That right there was a win to me! I then used my air conditioner and got even more excited about the bargain at RV Parts Country. The shroud is made of high-impact polystyrene and the unit includes a reusable filter to help keep your interior feeling fresh, the ceiling assembly is slim with recessed dial controls, and 13,500 BTU of cooling power. The installation of my air conditioner was also easy and flexible!!! It features a quiet and powerful airflow, an additional but optional heat strip, a 3-speed blower motor, and washable return air filter that produces air-flow that is cool and clean. I would highly recommend not only this air conditioner to anyone who has an RV, but I would also recommend RV Parts Country to anyone who is looking for a great deal, great service, and FAST AND FREE shipping!!! You won’t find this anywhere else guarantee it! Was delivered to the the RV Park we were staying at.